The Benefits of Using Home Care Scheduling Software for Managing Schedules

Asha Neil

Written on 30 January, 2023
Streamline operations and increase caregiver engagement with ShiftCare's scheduling software. Efficient schedules, reduced costs, and improved quality of care.

The right software can help you build better schedules with less effort. With essential features for home care agencies, you'll be able to grow your home care business. Let's explore the benefits of home care scheduling software for home health agencies, caregivers, and clients alike.

The Control You Need Over Your Schedules

Efficient scheduling is a crucial component for home care agencies. The challenge lies in balancing client location, employee qualifications, preferred shift timings, driving licenses, and labor costs.

Luckily, schedule management doesn’t have to be complicated. Our home health scheduling software makes things easier by showing when caregivers are free. This helps you make the most effective schedule without all the headaches. With ShiftCare software, you can easily make repeating, group, or split shifts. You'll be able to assign multiple clients and services to each caregiver’s shift. This way, scheduling many clients and services for each caregiver's shift is simple.

Plus, individual and team schedule views mean you’ll have the oversight you need to ensure that the schedule works well for everybody.

Better Patient Care Outcomes

Improved patient care outcomes are a huge benefit of home care scheduling software. Patients will appreciate a more flexible scheduling system that ensures they’re allocated appropriate caregivers at a time that works for them.

Being flexible like this can make patients happier. And happy patients can lead to better health, keep clients coming back, and bring in new clients. This leads to higher patient satisfaction scores, which improves your client retention rates and new client signups.

Simplified Client-Caregiver Matching

Choosing the right caregiver for each patient can greatly improve clients’ health outcomes and quality of life. This is particularly true in home health care, where clients invite caregivers into their homes.

Scheduling software designed for home care agencies will help you assign the ideal caregiver. What’s more, it will help you do it in minutes. Automatic filtering based on caregiver availability, client preferences and more means you can easily create a shortlist of suitable team members. 

Plus, your clients can even request their favorite caregivers. Your care software will then only schedule approved staff members.

Compliance Made Simple

Home health care software ensures your home care business complies with caregiver work hours regulations, patients’ rights to privacy and confidentiality under HIPAA, and caregiver qualifications. 

Not only can you ensure that clients are assigned caregivers with appropriate skills, but the digital scheduling tool makes controlling access to client data easy. Only caregivers currently assigned to a client’s shift can access their relevant medical information.

Opportunities for Growth

As your home health business grows, you'll see even greater benefits from using ShiftCare as your home care scheduling software. Many growing home care agencies experience a bottleneck moment in which they struggle to take on additional patients due to administrative and labor costs. 

However, onboarding and scheduling new clients and caregivers can be done in minutes with the right home care scheduling system. Significantly reducing new client onboarding time means you have more time to focus on other things, like marketing, so that you can grow your home care business.

Time Savings

Better time management is one of the biggest benefits of scheduling software. Your home care agency business can minimize time spent on administrative tasks like confirming employee availability and finding replacements for caregivers who are off sick. 

In fact, our clients find scheduling software saves them hours of admin time.

More Efficient Schedules 

Home care scheduling software will allow you to run a more efficient home care business. It’s a key step in streamlining your operations and reducing your per-client labor cost. 

Your scheduling software will automatically calculate the ideal shifts based on location and help you reduce travel time between clients. You’ll be able to assign more clients to individual caregivers without increasing stress levels simply by taking a smarter approach to scheduling. And as your caregivers spend more time supporting clients and driving less, you could see increased motivation levels.

What’s more, you’ll be able to reduce expenses such as gas and bus tickets. And there will be a reduced risk of no-shows or tardiness due to traffic jams or car trouble.

Improved Employee Engagement

Everyone benefits when employees are engaged and motivated: you'll see less turnover, while clients will receive better care. 

Scheduling software will enable your home care agency to prioritize your caregivers’ preferred work hours. Your caregivers will be able to set their preferred availability via the caregiver app and view their shift times and location with plenty of notice. This will create a better work-life balance and reduce the risk of caregiver burnout.

A Scheduling System Built Around the Needs of Home Care Providers

At ShiftCare, we understand the unique needs of home care providers. Our home care agency scheduling software offers an all-encompassing solution that streamlines scheduling and integrates essential features for care management, accounting, HIPAA-compliant document management, and billing.

Discover the transformative power of ShiftCare's scheduling software and unlock the potential of your home care agency. Join our ever-growing community of satisfied users and experience the unparalleled benefits of efficient scheduling, enhanced patient care, and business growth. Take the first step towards optimizing your operations by trying ShiftCare for free.


Start your free 7-day trial today and deliver a higher standard of care, all from just $9 per user a month. Compare our plans and experience the ShiftCare advantage. With a support rating of 96%, over 40 million hours scheduled, and more than 100,000 clients supported, ShiftCare has generated over $1 billion in revenue for home care agencies.

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